FAQ

  • How much do you charge?

    Our prices start from £30


    For your free personal estimate please contact us today or visit our 'Get a quote' page.


    07948534943

    wincleaner2020@gmail.com


  • What methods do you use?

    • Traditional applicator and squeegee method  with ladders if necessary. (Inside and outside)
    • Water fed pole method using 100% pure water (Outside only)
  • How big is your company?

    There are only two of us. We are David and Lydia, a self-employed husband and wife window cleaning team. 


    When the situation calls for it, we employ sub-contractors to assist us. 


    Although we are not a company with many employees, we are still capable of delivering outstanding results even on jobs of a larger scale. 


    If you would like us to clean the windows on a large buidling such as a school or office please get in touch and we can discuss your needs. We are happy to take jobs on of this scale and can provide references of our previous jobs. 

  • Are you insured?

    Yes. 


    We are fully insured towards public liability with ‘Hiscox insurance company’ and covered by £1,000,000 worth of indemnity. 


    We are also covered by employer’s liability insurance.

    (Insurance certificate available upon request)

  • Which areas do you serve?

    We are based in Hitchin, Hertfordshire. We also serve the surrounding towns and villages and serve various areas in London too. 

  • Can I pay online?

    Yes! We accept online bank transfers. We are also happy to accept cash payments. 

  • What does '100% Satisfaction Guarantee' mean?

    Our aim is to ensure you are completely satisfied with our service.


    If we miss a spot or if a seperate issue happens to arise we will do all we can to leave you satisfied and happy.


    Please contact us within 24 hours as we are happy to return as soon as possible to rectify, free of charge!

  • What does the 'water fed pole' method involve?

    Tools: 

    • 100% de-ionized water/ 0 TDS pure water
    • Electric powered pump
    • Hose
    • Extension pole
    • Window cleaning brush

    Technique:

    • Water pumps through brush via hose
    • Windows scrubbed thoroughly using brush and pure water 
    • Dirt rinsed off window with pure water 
    • Once pure water dries, you have a lovely clean window

    (For internal cleaning we use the traditional method)


  • What does "Win Cleaner" mean?

    The name Win cleaner represents a window cleaning service that is aimed at making the customer the winner. 


    We make every effort to ensure our customers and their property are cared for to the highest standard possible, with the goal of leaving the customer satisfied and their expectations fulfilled.   

  • When was 'Win Cleaner' established?

    Win cleaner - Window cleaning is a family run business and was established in August 2020. We are a husband and wife window cleaning team.


    Thorough research and practice has gone into educating ourselves as to the most efficient and safest techniques that will leave your windows gleaming.

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